Privacy policy

At EZ Scaffold, we value your privacy. Please review our Privacy Policy to learn how we collect, use, and protect your information.
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Effective Date: August 5, 2026

Privacy Policy

EZ Service Solutions (“EZ Service Solutions,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the EZ Service Solutions mobile application, website, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Account Information

When you create an account or your employer provides access to the application, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Username
  • Job title or role
  • Login credentials (encrypted where applicable)

Customer and Business Information

While using the application, authorized users may enter business information including:

  • Customer names
  • Customer addresses
  • Phone numbers
  • Email addresses
  • Job site information
  • Estimates
  • Work orders
  • Work orders
  • Service history
  • Notes
  • Notes
  • Invoices
  • Equipment information
  • Photos uploaded by users

This information belongs to the business using EZ Service Solutions.

Device Information

We may automatically collect information including:

  • Device type
  • Operating system
  • App version
  • Device identifiers
  • IP address
  • Browser type (website only)
  • Crash reports
  • Diagnostic information

Location Information

If authorized by the user, the application may access the device’s location to improve field service operations, including technician routing, job site verification, or location-based features.

Location services may be disabled at any time through your device settings.

Camera and Photo Access

With your permission, the application may access your camera or photo library to allow users to:

  • Attach job photos
  • Document completed work
  • Upload project documentation
  • Add customer-related images

We do not access your camera or photos without your permission.

2. How We Use Information

We use collected information to:

  • Provide and maintain our Services
  • Manage customer accounts
  • Schedule jobs
  • Create estimates
  • Generate invoices
  • Process work orders
  • Improve application performance
  • Respond to customer support requests
  • Send important service notifications
  • Maintain system security
  • Detect fraud or unauthorized access
  • Comply with applicable legal requirements

We do not sell your personal information.

3. Sharing of Information

We may share information only under the following circumstances:

Service Providers

We may share information with trusted third-party providers that help us operate our Services, including:

  • Cloud hosting providers
  • Authentication providers
  • Data storage providers
  • Analytics providers
  • Technical support services

These providers are required to protect your information and use it only for providing services on our behalf.

Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to lawful requests from government authorities
  • Protect our legal rights
  • Investigate fraud or security incidents
  • Protect the safety of users or others

Business Transfers

If EZ Service Solutions is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of electronic storage or internet transmission is completely secure.

5. Data Retention

We retain information only as long as necessary to:

  • Provide our Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain legitimate business records

Businesses using EZ Service Solutions control the retention of their customer records within the platform where applicable.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Request data portability where applicable
  • Withdraw consent for certain processing activities
  • Request restrictions on processing

Requests may be submitted using the contact information below.

7. Third-Party Services

Our Services may integrate with third-party providers including cloud hosting, mapping services, authentication providers, payment processors, analytics services, and notification platforms.

These providers maintain their own privacy policies governing their services.

8. Children's Privacy

EZ Service Solutions is intended for business and commercial use and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that such information has been collected, we will promptly delete it.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience

Users may control cookie settings through their web browser.

10. International Data Transfers

If our Services are accessed outside the United States, information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our Services, you consent to these transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will revise the Effective Date shown at the top of this page.

Continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

EZ Distributing Inc.

EZ Service Solutions

Website: https://www.ezscaffold.com

Email: info@ezscaffold.com

Phone: (931) 381-7157

Address:

810 Mayberry Springs Rd.

Columbia, TN 38401

United States

13. Apple App Store Privacy Disclosure

Depending on the features you use, the application may request permission to access:

  • Camera
  • Photos
  • Location
  • Notifications

These permissions are used solely to support the application’s functionality and may be disabled at any time through your device settings.

The application does not access these features without your permission.

14. Google Play Data Safety

EZ Service Solutions may collect business and device information necessary to operate the application.

Collected information is used only to provide requested services, improve application performance, maintain security, and support users.

We do not sell users’ personal information to third parties.

© 2026 EZ Distributing Inc. All rights reserved.

Contact Us

  • Headquarters
    810 Mayberry Springs Road
    Columbia, TN 38401
  • Call Now
    800.699.6831
  • Email Us
    info@ezscaffold.com